Lily Warren
Beavercreek,OH
Summary
I am a Junior in college graduating in April 2026 with a bachelor's in supply chain management and a bachelor's in computer science.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
05.2021 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Contributed to positive team environment through effective communication and collaboration with colleagues
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- I have served over hundreds of customers daily and ensured satisfaction as well as meeting quality marks.
Cashier
Chipotle
05.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Small Business Owner
Myself
10.2020 - 12.2022
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- I sold over 1200 sets of nails worldwide.
- I made my own website which had over 100+ visitors daily.
- I used my knowledge of my customers preferences to cater to their wants and continuously grow my profit.
Lifeguard
Dayton Pool Management
05.2019 - 06.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Education
Supply Chain Management - Supply Chain
Grand Valley State University
Allendale, MI04.2026
Bachelor Of Computer Science -
Grand Valley State University
Allendale, MI04.2026
Skills
- Beverage Preparation
- POS Systems
- Cash Handling
- Exceptional Customer Service
- Inventory Management
- Team Player
- Sales Expertise
- Friendly and Outgoing
- Adaptive and Creative
- Cleanliness
- Time management
- Quality control
- Attention to detail
- Problem-solving
Timeline
Cashier
Chipotle
05.2023 - 08.2023
Barista
Starbucks
05.2021 - Current
Small Business Owner
Myself
10.2020 - 12.2022
Lifeguard
Dayton Pool Management
05.2019 - 06.2021
Supply Chain Management - Supply Chain
Grand Valley State University
Bachelor Of Computer Science -
Grand Valley State University