Lily Yates
Gibsonia,PA
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Proven ability to engage guests, manage multiple tables, and foster lasting customer relationships.
Overview
5
5
years of professional experience
Work History
Server
Kanlaya Thai Kitchen
Allison Park, PA
04.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Trained new servers on menu knowledge, table settings, and customer interaction techniques.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously with takeout and without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Early Education And Child Development
Community College of Allegheny County
Pittsburgh, PA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Menu memorization
- Team collaboration
Timeline
Server
Kanlaya Thai Kitchen
04.2021 - Current
Associate of Science - Early Education And Child Development
Community College of Allegheny County