Summary
Work History
Skills
Timeline
Generic

Lilyana Lara

Albuquerque,NM

Summary

Experienced in customer service with a focus on providing accurate information regarding merchandise selection, availability, and pricing. Demonstrated ability to maintain an organized shopping environment through effective stocking and merchandising practices. Contributed to team development by assisting in the training of new employees on operational processes and customer service standards, fostering a collaborative work atmosphere. Proven skills in conflict resolution and effective communication enhance customer relationships and support sales objectives.

Work History

Service Champion

Taco Bell
Fresno, California
12.2024 - 05.2025
  • Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
  • Organized and stocked shelves with merchandise to ensure an attractive shopping environment.
  • Assisted with training new employees on operational processes and customer service standards.

Skills

  • Customer service
  • Sales techniques
  • Customer relationship management
  • Product knowledge
  • Conflict resolution
  • Time management
  • Effective communication
  • Processing payments
  • Strong work ethic

Timeline

Service Champion

Taco Bell
12.2024 - 05.2025
Lilyana Lara