Lilyana sakka
Glendale,Arizona
Summary
Compassionate Medical Assistant with a strong background in patient care and clinical documentation. Recognized for optimizing appointment scheduling and maintaining accurate medical records. Eager to leverage expertise to enhance patient experiences and support clinical efficiency.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Phoenix Children's Hospital
Phoenix, AZ
07.2023 - Current
- Managed inventory of medical supplies, ensuring adequate stock levels and timely reordering processes.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved clinical workflow with introduction of electronic health records system.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Arizona State Urology
Glendale, AZ
02.2021 - 05.2023
- Educated patients on pre-treatment protocols and post-operative care instructions effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Arizona Urology Specialist
Phoenix, AZ
08.2020 - 01.2021
- Assisted in patient intake, recording vital signs and medical histories accurately.
- Supported physicians during examinations, ensuring necessary instruments and supplies were prepared.
- Scheduled patient appointments, optimizing clinic flow and reducing wait times.
- Maintained patient records in electronic health record (EHR) systems, ensuring data accuracy and confidentiality.
Education
Medical Assistant -
Arizona College of Allied Health
Glendale, AZ03-2020
High School Diploma -
The Learning Institut
Phoenix, AZ05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Medical procedures
- Appointment setting
- Sterilization techniques
- Medical supply inventory
- Fluent in [languages] Arabic,English
Timeline
Medical Assistant
Phoenix Children's Hospital
07.2023 - Current
Medical Assistant
Arizona State Urology
02.2021 - 05.2023
Medical Assistant
Arizona Urology Specialist
08.2020 - 01.2021
Medical Assistant -
Arizona College of Allied Health
High School Diploma -
The Learning Institut