Lily Mae Poulson
Sayreville,NJ
Summary
Friendly and compassionate with natural ability to connect with dogs, bringing genuine love for animals and positive approach to pet care. Knowledge of canine behavior and grooming techniques, coupled with hands-on skills in bathing and handling dogs safely. Dedicated to ensuring pets are well-cared for and leave looking and feeling their best.
Overview
3
3
years of professional experience
Work History
Professional Dog Bather
Planet Poodle
09.2025 - 05.2026
- Bathed, dried, brushed, and prepared dogs for groomers
- Ensured cleanliness of bathing area and equipment to maintain a safe environment for pets.
- Performed nail trims, ear cleaning, and basic hygiene services.
- Assisted groomers with pet handling and breed-specific coat maintenance.
- Delivered excellent customer service while ensuring pet safety and comfort.
- Varies drying techniques such as towel, turbo dry and for brushing with stand dryer.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
- Performed grooming services, including bathing and drying dogs of various breeds and sizes.
Front Desk Receptionist
Sayrebrook Veterinary Hospital Summer Help
06.2025 - 09.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
Dog Daycare Rover
Dogtopia
09.2024 - 06.2025
- Bathed and shampooed dogs according th owner /groomer instructions.
- Safely dried dogs using towels, blow dryers and other equipment. Brushed/detangled coats as needed.
- Cleaned ears, trimmed nails and basic hygiene care
- Comfort and handled dogs with compassion, especially scared or challenging pets.
- Followed safety and sanitation protocols.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
Head Hostess
Bubba's 33
08.2023 - 09.2024
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
Education
Dog Grooming
NJ Dog Grooming School
Trenton, NJ11-2026
Skills
- Service excellence
- Strong attention to detail
- Proper bathing techniques
- Strong communication skills
- Empathy for animals
- Nail trimming proficiency
- Sanitation and cleanliness
- Teeth brushing
- Efficient drying methods
- De-matting techniques
- Ear cleaning expertise and ear plucking
- Paw pad care
- Poodle shave experience with face, feet & tail
Timeline
Professional Dog Bather
Planet Poodle
09.2025 - 05.2026
Front Desk Receptionist
Sayrebrook Veterinary Hospital Summer Help
06.2025 - 09.2025
Dog Daycare Rover
Dogtopia
09.2024 - 06.2025
Head Hostess
Bubba's 33
08.2023 - 09.2024
Dog Grooming
NJ Dog Grooming School