LIMA Mawlavizada
LYNNWOOD,WASHINGTON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kohls Department Store
07.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Returns Associate
Venus Fashion
01.2022 - 06.2022
- Unloaded, inspected and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Increased productivity through streamlined processes and system efficiency.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in [Software] inventory tracking system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Beauty Associate
SETAYESH BEAUTY SALOON
01.2018 - 11.2021
- Greeting customers upon their arrival
- Demonstrating proper use of makeup and skin care products
- Cross-selling beauty products, when appropriate (e.g. serums, body lotions and hair care products)
- Help clients find products they’re looking for in our store
- Ensure proper presentation of products on shelves
- Explain to customers how to use products they’re interested in buying
Education
High School Diploma -
ZULIKHA HIGH SCHOOL
KABUL AFG03.2018
Skills
- Order Processing
- Sales Development
- Contract Preparation
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Merchandise Display
Languages
Persian
Native or Bilingual
Timeline
Sales Associate
Kohls Department Store
07.2022 - 10.2023
Returns Associate
Venus Fashion
01.2022 - 06.2022
Beauty Associate
SETAYESH BEAUTY SALOON
01.2018 - 11.2021
High School Diploma -
ZULIKHA HIGH SCHOOL
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