Ferney Silva
Las Vegas
Summary
Dynamic professional with a proven track record at Get Fresh, excelling in customer service and operational efficiency. Adept at streamlining processes and fostering collaboration, I successfully improved safety standards and enhanced client relationships. My strong problem-solving skills and ability to manage high-pressure situations ensure consistent performance and satisfaction.
Overview
2
2
years of professional experience
Work History
Runner
Convention Center
06.2024 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
General Supervisor
Get Fresh
01.2024 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Developed strong relationships with clients to ensure satisfaction and maintain long-term partnerships.
- Collaborated with other departments to achieve company-wide objectives and goals effectively.
- Improved safety standards with regular inspections, risk assessments, and corrective actions.
- Optimized workflow processes to increase efficiency and reduce operational costs.
- Ensured compliance with industry regulations by staying current on relevant laws, codes, and best practices.
Leader
Ruby Has
01.2023 - 01.2024
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees.
- Oversaw day-to-day activities of 10 employees in establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Education
Bachelor of Engineering Technology -
Ecci
Colombia 01-2020
Skills
- Customer service
- Efficient pacing
- Heavy lifting
- Administrative tasks
Timeline
Runner
Convention Center
06.2024 - Current
General Supervisor
Get Fresh
01.2024 - Current
Leader
Ruby Has
01.2023 - 01.2024
Bachelor of Engineering Technology -
Ecci
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