Lina Schaefer
Houston,United States
Summary
Experienced in managing tables and providing high quality service in a fast-paced environment. Utilizes excellent communication skills to build positive team relationships. Consistently maintained exceptional cleanliness and efficiency standards to ensure a positive guest experience
Overview
3
3
years of professional experience
Work History
Server
Ducky McShweeney's
04.2024 - 11.2025
- Greeted the guest in a prompt and timely manner.
- Answered any questions about the menu selections and made recommendations when requested.
- Operated the POS system to take customer payments and provide receipts.
- Managed opening and closing duties, including restocking items and reconciliation of cash.
Esthetician
Sakura MedSpa
11.2023 - 04.2024
- Provided personalized client services and maintained strict sanitation standards.
- Built strong customer relationships, and assisted with booking future appointments.
Server
Reset Lounge
04.2023 - 10.2023
- Greet the guest upon arrival, and accompany them to their table. Collected table minimum and ensured payment was authorized.
- Quickly and accurately delivered bottles/drinks ordered.
- Upsell menu items and bottles.
- Developed and maintained a positive relationship with customers.
Cocktail Server
Bliss Nightclub
09.2022 - 02.2023
- Promoted business on social media.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- I made sure customer satisfaction was met by addressing any concerns or special requests.
Education
Esthetician
Aveda Institute
The Woodlands, TX06-2021
High School Diploma -
Westside High School
Houston, TX06-2019
Skills
- Exceptional customer service
- Cash handling / POS system
- Guest engagement
- Up-Selling Capability
- Flexible schedule
- Service prioritization
- Cleanliness standards
- Liquor, wine, and food service
Timeline
Server
Ducky McShweeney's
04.2024 - 11.2025
Esthetician
Sakura MedSpa
11.2023 - 04.2024
Server
Reset Lounge
04.2023 - 10.2023
Cocktail Server
Bliss Nightclub
09.2022 - 02.2023
Esthetician
Aveda Institute
High School Diploma -
Westside High School