Summary
Overview
Work History
Education
Skills
Timeline
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Lina M Rodriguez

Kent,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

Sea Mar CHC
08.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current (EPIC).
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Bilingual Customer Service Representative

Metro by T-Mobile
02.2021 - 07.2022
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

School Receptionist

UNIMINUTO
02.2019 - 01.2020
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Facilitated efficient meeting scheduling between school staff, parents, and students as needed.
  • Maintained an organized reception area that facilitated smooth daily operations within the school environment.

Medical Call Center Representative

Compensar
01.2017 - 02.2019
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.

Education

Clinical Medical Assistant

Auburn University
Online
09.2024

Medical Interpreter (Spanish/English)

Arizona Western College
Online
03.2023

English

Seattle Central Community College
Seattle, WA
12.2020

Journalism And Social Communication

Central University
Bogota, CO
11.2018

High School Diploma -

Integracion Moderna
Bogota, CO
11.2014

Skills

  • Medical Terminology
  • Communication
  • Teamwork
  • Front Desk Operations

Timeline

Medical Receptionist

Sea Mar CHC
08.2022 - Current

Bilingual Customer Service Representative

Metro by T-Mobile
02.2021 - 07.2022

School Receptionist

UNIMINUTO
02.2019 - 01.2020

Medical Call Center Representative

Compensar
01.2017 - 02.2019

Clinical Medical Assistant

Auburn University

Medical Interpreter (Spanish/English)

Arizona Western College

English

Seattle Central Community College

Journalism And Social Communication

Central University

High School Diploma -

Integracion Moderna

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Lina M Rodriguez