Lina M Rodriguez
Kent,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Sea Mar CHC
08.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current (EPIC).
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Bilingual Customer Service Representative
Metro by T-Mobile
02.2021 - 07.2022
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
School Receptionist
UNIMINUTO
02.2019 - 01.2020
- Operated multi-line telephone system to answer and direct high volume of calls.
- Facilitated efficient meeting scheduling between school staff, parents, and students as needed.
- Maintained an organized reception area that facilitated smooth daily operations within the school environment.
Medical Call Center Representative
Compensar
01.2017 - 02.2019
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Education
Clinical Medical Assistant
Auburn University
Online09.2024
Medical Interpreter (Spanish/English)
Arizona Western College
Online 03.2023
English
Seattle Central Community College
Seattle, WA12.2020
Journalism And Social Communication
Central University
Bogota, CO11.2018
High School Diploma -
Integracion Moderna
Bogota, CO11.2014
Skills
- Medical Terminology
- Communication
- Teamwork
- Front Desk Operations
Timeline
Medical Receptionist
Sea Mar CHC
08.2022 - Current
Bilingual Customer Service Representative
Metro by T-Mobile
02.2021 - 07.2022
School Receptionist
UNIMINUTO
02.2019 - 01.2020
Medical Call Center Representative
Compensar
01.2017 - 02.2019
Clinical Medical Assistant
Auburn University
Medical Interpreter (Spanish/English)
Arizona Western College
English
Seattle Central Community College
Journalism And Social Communication
Central University
High School Diploma -
Integracion Moderna
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