Vindalina Ross

Performed technical and clerical pharmacy duties under pharmacist supervision, including entering and maintaining patient and medication data in electronic systems. Supported medication distribution and IV admixture programs, preparing and documenting intravenous medications such as antibiotics and specialty compounds. Assisted with order processing, supply management, and automated dispensing system replenishment while collaborating with pharmacists and nursing staff to ensure timely patient care. Reviewed medication orders for accuracy and completeness prior to pharmacist verification, maintaining compliance with HIPAA and regulatory standards.

Entered and maintained prescriptions, patient, and insurance information in electronic pharmacy systems with high accuracy and attention to detail. Converted paper-based records into digital files and databases while ensuring data integrity and confidentiality. Created and maintained spreadsheets and electronic documentation to support pharmacy operations. Organized and verified documentation after data entry to ensure accuracy, compliance, and proper record retention in accordance with HIPAA and pharmacy regulatory standards.

Accurately processed and verified medication orders for long term care patients, ensuring compliance with pharmacy regulations and HIPAA standards. Collaborated with pharmacists, nurses, and caregivers to support timely prescription delivery and safe patient care. Reviewed patient profiles to identify potential drug interactions, order discrepancies, and documentation issues. Supported efficient pharmacy operations through precise order management, transcription, and detailed electronic documentation in high-volume pharmacy workflows. Maintained high accuracy while processing a high volume of daily prescription orders.

Processed prior authorization requests for medications by verifying insurance coverage, formulary requirements, and clinical documentation. Communicated with providers, pharmacies, insurance companies, and patients through high-volume inbound and outbound calls to obtain required information and approvals. Collaborated with doctor’s offices, nurses, and clinical staff to ensure timely processing of authorizations. Documented authorization outcomes and maintained accurate patient records in compliance with HIPAA regulations. Utilized pharmacy and insurance software systems to track and resolve authorization cases while meeting productivity and accuracy standards in a fast-paced remote environment.