Linda Abila
Altus,OK
Summary
Dynamic Floor Supervisor at ZMC Hotels with proven expertise in team leadership and customer satisfaction. Successfully mentored new hires and effective communication. Committed to quality assurance and workflow coordination, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Floor Supervisor
Days Inn ZMC Hotels
2804 N Main St Altus ,OK 73521
07.2019 - 04.2025
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in hotel by using diligent daily housekeeping tasks like vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeper
Plantation Village Nursing Center
2610 Ceder Creek Dr. Altus,Ok 73521
09.2016 - 06.2019
- Maintained a comfortable clean and sanitary environment in nursing home by disinfecting and mopping bathrooms, cleaning windows,dusting and disposed of trash.
Education
Altus High School
Altus, OKSkills
- Team leadership
- Team supervision
- Quality assurance
- Customer satisfaction
- Positive attitude
- Clear communication
- Workflow coordination
Timeline
Floor Supervisor
Days Inn ZMC Hotels
07.2019 - 04.2025
Housekeeper
Plantation Village Nursing Center
09.2016 - 06.2019
Altus High School