Linda Bennett
Oradell,NJ
Summary
Dynamic Medical Office Manager with over 40 years of experience in optimizing patient flow and managing daily operations. Demonstrated ability to train staff, resolve patient inquiries, and maintain accurate records, ensuring operational excellence and patient satisfaction.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Women's HealthCare Group
Teaneck, New Jersey
01.1984 - 12.2025
- Managed patient scheduling and appointment confirmations to optimize office operations.
- Coordinated communication among patients, healthcare providers, and insurance companies.
- Maintained accurate patient records, including medical history and billing information.
- Supported billing processes by verifying insurance details and processing claims efficiently.
- Trained new staff on office procedures, ensuring adherence to policies and protocols.
- Handled patient inquiries with professionalism, resolving issues promptly.
- Oversaw daily front desk operations to enhance patient flow during check-in and checkout.
- Prepared weekly financial reports summarizing revenue collections and accounts receivable balances.
Education
Master of Arts - Education
Jersey City State College
Jersey City, NJ06-1975
Skills
- EHR management
- Billing processes
- Patient scheduling
- Insurance verification
- Staff training
- Customer relationship management
Certification
AAPC Certified in Medical Coding
Timeline
Medical Office Manager
Women's HealthCare Group
01.1984 - 12.2025
Master of Arts - Education
Jersey City State College