Linda Benttinen
Waterville,ME
Summary
Organized individual multitasks and liaise between patients, physicians and insurance companies. Proficiency in Soarian and AllScripts, an astute Financial Counselor offering healthcare insurance knowledge but understands healthcare is always evolving.
Overview
10
10
years of professional experience
Work History
Financial Counselor
MaineGeneral Medical Center
11.2019 - Current
- Proven ability to learn quickly and adapt to new situations.
- Strengthened client understanding of complex financial concepts using clear explanations and real-life examples.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Verified patient insurance eligibility and entered patient information into system.
- Educated patients on available financial assistance programs, guiding them through application processes when needed.
- Managed caseload effectively, ensuring timely follow-up appointments and communication with clients.
Pharmacy Technician
CVS Pharmacy
05.2014 - 02.2019
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Associate of Science - Health Information Management
Kennebec Valley Community College
Fairfield, ME05.2025
Bachelor of Science - Communications Technology
New England School of Communications
Bangor, ME05.2014
Skills
- Data collection, entry and analysis
- Knowledge of Medicare and Medicaid
- Completed applications with patients to obtain retro-coverage
- Analytical and Critical Thinking
- Cold calling
- Administrative Support
- Recordkeeping strengths
Timeline
Financial Counselor
MaineGeneral Medical Center
11.2019 - Current
Pharmacy Technician
CVS Pharmacy
05.2014 - 02.2019
Associate of Science - Health Information Management
Kennebec Valley Community College
Bachelor of Science - Communications Technology
New England School of Communications
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