Summary
Overview
Work History
Education
Skills
Timeline
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Linda Besman

Boca Raton,Florida

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Dedicated professional with excellent experience in the fitness and beauty industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

17
17
years of professional experience

Work History

Fitness Instructor

CycleBar
02.2023 - Current
  • Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
  • Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.
  • Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
  • Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.

Real Estate Agent

Mizner Grande Realty
06.2007 - 11.2023
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.

Studio Manager/Lead Fitness Instructor/Front Desk Receptionist

Ride Delray And Wellness
09.2012 - 03.2020
  • Performed all duties such as hiring and training staff, payroll, maintaining all equipment, building a strong retail program that grossed $200,000/yearly, built a strong membership base of over 200 members through marketing and promotions with local businesses and charity events while creating a fun, safe environment for members and staff.
  • Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Performed various facial treatments for optimal skin health.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Education

Paramedical Esthetician

Boca Beauty Academy
Boca Raton, FL
02.2024

Cosmetic Lasers

Empire Medical Training
Fort Lauderdale, FL
02.2024

Facial Specialist

Florida College of Natural Health
Pompano Beach, FL
04.2007

Bachelor of Arts - Exercise Science

Florida Atlantic University
Boca Raton, FL
06.1992

Skills

  • Front Office Management
  • Customer Service
  • Guest Relations
  • Scheduling appointments
  • Telephone Etiquette
  • Excellent Communication
  • Spa retail sales
  • Florida licensed esthetician
  • Cosmetic procedures
  • Inventory Control
  • Product Recommendations
  • Outgoing Personality
  • Retail Merchandising

Timeline

Fitness Instructor

CycleBar
02.2023 - Current

Studio Manager/Lead Fitness Instructor/Front Desk Receptionist

Ride Delray And Wellness
09.2012 - 03.2020

Real Estate Agent

Mizner Grande Realty
06.2007 - 11.2023

Paramedical Esthetician

Boca Beauty Academy

Cosmetic Lasers

Empire Medical Training

Facial Specialist

Florida College of Natural Health

Bachelor of Arts - Exercise Science

Florida Atlantic University

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Linda Besman