Linda Bookout
McAllen,TX
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Business Management.
Overview
11
11
years of professional experience
Work History
Assistant Director of Operations
Monroe Group Ltd
10.2021 - 02.2023
- Oversee day-to-day operational activities for all properties in the Pacific Division of the company
- This includes strategic planning for all properties, budgeting, operational excellence, team and individual staff development, and assist in new business developments in the division
- Oversee tracking, reporting, and monitoring of strategic and operational goals
- Conduct bi-annual inspections of facilities, with more frequent inspections for operationally challenged properties
- Review monthly financial reports, track variances, and ensure smooth recovery where needed
- Conduct regular reviews of performance goals with RPM's and on-site staff
- Act as a liaison with local, state, and federal housing authorities and agencies
- Develop and support implementation of training and staff development
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
REGIONAL MANAGER
COSTELLO PROPERTY MANAGEMENT
09.2013 - 10.2021
- Manage operations for a variety of multifamily and elderly properties in the North Region of South Dakota
- This includes financial performance, physical upkeep, recruiting and training team members, compliance reviews, and site visits on each property
- Manage 10 properties accounting for over 300 units
- Audit compliance with Tax Credit, HUD, RD, low income, and elder care
- Recruit, hire, train an expert team to manage properties
- Responsible for time recording, invoice approval, budgeting, advertising, as well as communication with Owners
- Responsible for building upkeep and improvements
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
PROPERTY MANAGER
CAMBRIDGE PROPERTY MANAGEMENT
03.2012 - 09.2013
- Manage daily business processes for Tax Credit property
- Day to day management of property consisting 56 units
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained sufficient number of units market-ready for lease.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Schedule vendors and manage on-site staff.
Education
BACHELOR'S DEGREE - Software development
SDSU
school or equivalent - undefined
SENIOR HIGH SCHOOL
Skills
- Knowledge of government and legal policies and requirements
- Fair Housing
- Property Management
- Property Leasing
- LIHTC
- Budgeting
- Section 8
- USDA/RD experience
- General ledger reconciliation
- Renovation
- Accounts payable
- Market analysis
- Vendor Account reconciliation
- Management
- Accounting
- Corrective Actions
- Mentorship and Training
- COS
- Critical Thinking
- Goal Driven
- Property Management Software
- Ambitious
- Excellent Communication Skills
- Advanced Technology Skills
- Microsoft Office 365 Suite
Timeline
Assistant Director of Operations
Monroe Group Ltd
10.2021 - 02.2023
REGIONAL MANAGER
COSTELLO PROPERTY MANAGEMENT
09.2013 - 10.2021
PROPERTY MANAGER
CAMBRIDGE PROPERTY MANAGEMENT
03.2012 - 09.2013
BACHELOR'S DEGREE - Software development
SDSU
school or equivalent - undefined
SENIOR HIGH SCHOOL
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