Linda Brathwaite
Mount Holly,NC
Summary
Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization. Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities.
Overview
19
19
years of professional experience
Work History
Human Resources Management/Payroll Manager
Liberty Healthcare & Rehabilitation Center
05.2021 - Current
- Manage recruitment, onboarding, orientations, and workforce improvement for 195 employees
- Act as point-of-contact for all employee concerns, providing a compassionate connection to the person and the issue, and partnering with management to ensure correct resolutions
- Managed the company's employee relations program by identifying trends, evaluating data, and leveraging employee feedback, improving positive employee relations 95%
- Provide HR guidance to leadership on achieving operational objectives while minimizing engagement impacts, leading full cycle rollouts for new HR compliance initiatives
- Participate in state unemployment hearings and HR investigations, driving 95% full case closure
- Direct career planning, succession planning, and performance management program.
- Developed customized reports that provided valuable insights into labor costs trends, allowing management to make informed decisions about staffing levels and compensation packages.
- Reduced payroll errors by conducting thorough audits and implementing corrective actions.
- Maintained strict confidentiality regarding employees'' personal information and financial data, ensuring trust in the integrity of the payroll department.
- Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
- Collaborated with Clinical team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
- Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Instructed senior leaders on appropriate employee corrective steps.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Recruited top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Processed payroll garnishments such as tax liens and child support.
- Reviewed time records for Number employees to verify accuracy of information.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
- Streamlined payroll processing procedures, reducing processing time and improving accuracy.
Fulfillment Specialist
Amazon
09.2020 - 04.2022
- Resolved service issues in a timely manner by managing concurrent objectives efficiently and creating positive outcomes including processing returns for customers monthly
- Performed as liaison between customers and vendors, resolving customer concerns and discrepancies, verifying customer addresses, and collecting personal payment data.
People Lead / Human Resources Manager
Walmart
08.2019 - 09.2020
- Advised leadership on HR-related issues, including PTO, benefits, payroll administration, 401K and OSHA compliance, workers compensation, and employment discrepancies
- Aided senior leadership in executive decision-making process by compiling HR reports on metrics and policies to recommend corrective actions and improvements, reducing time loss by 50%
- Maintained 100% protocol and procedural accuracy through HRIS management tools and complying with local, state, and federal laws and established organizational standards
- Collaborated with HR staff and leadership to resolve employee concerns, giving employees the opportunity to give feedback on company operations, improving employee morale by 80%.
Financial Reconciliation Analyst (Level V Specialist)
Walmart
05.2016 - 07.2019
- Promoted within ten months to analyze outgoing financial transactions, successfully identifying 75% discrepancies in financial reports based on investigations into accounting issues
- Researched financial data to identify fraudulent transactions, saving $900k in potential losses
- Led monthly audits of reconciliations and resolved financial reporting issues
- Ensured more accurate financial reporting by initiating and leading the development of 23 new policies, procedures, and processes.
Property Management Analyst
American Family Insurance
10.2005 - 06.2015
- Negotiated 20+ service agreements, managed 35+ property termination leases for agents including final payments and arranging relocation, acted as liaison between tenants and vendors
- Selected several vendors and ensured vendor compliance, analyzed, and interpreted market trends, making recommendations that increased property demand by 75%
- Collaborated with Planning and Administration to determine the capital budget, operational budget, and metrics and led team in the Multicultural Business Resource Group (MBRG)
- Developed, analyzed, and implemented property management policies and operational procedures, identifying areas for improvement through compliance checks annually
- Maintained property and client information database for marketing purposes.
Education
Master of Science - Business Administration And Management
Cardinal Stritch University
Milwaukee, WI05.2012
Bachelor of Science - Business Administration
Cardinal Stritch University
Madison, WI05.2010
Associate of Science - Business
Cardinal Stritch University
Milwaukee, WI05.2008
Skills
- People Management
- Bi-Weekly Payroll Management
- HR Management
- Teamwork
- Strategic Planning
- Organizing
- Forecasting
- HR policies development
- Onboarding Processes
- Employee Relations
- Recruitment Strategies
- Benefits Administration
- Internal Auditing
- Compensation analysis
- Garnishments Processing
- Maintaining employee records
- New hire processing
- Resolving discrepancies
- Employee benefits administration
- Labor law knowledge
- Data Management
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Microsoft Office Suite
- Payroll Software Expertise
- Bi-weekly payroll processing
- Reviewing timesheets
- Payroll Processing
- Payroll Auditing
- HR Support
- Human Resources
- Customer Service
Certification
- Certified Eastern Nazarene College
- Agile Fundamentals: Scrum, Kanban, and Scrumban, Udemy / Walmart GBS
- HR 101: Compliance Made Easy, Udemy / Walmart GBS
- Strategic Planning Basics for HR, Udemy / Walmart GBS
- HR Fundamentals, Udemy / Walmart GBS
- Lean leadership, Lean Culture and Change Management, Udemy / Walmart GBS
- Code Immersion, Goodwill University – Occupational Skills Training
- Lean Six Sigma, Yellow Belt, University of Wisconsin-Madison
- Leadership Mentorship Program, American family Insurance
- Project Management: Planning, Scheduling, and Controlling Certification, University of Wisconsin Madison
- BWS Process Improvement Workshop Series, American Family Insurance
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Human Resources Management/Payroll Manager
Liberty Healthcare & Rehabilitation Center
05.2021 - Current
Fulfillment Specialist
Amazon
09.2020 - 04.2022
People Lead / Human Resources Manager
Walmart
08.2019 - 09.2020
Financial Reconciliation Analyst (Level V Specialist)
Walmart
05.2016 - 07.2019
Property Management Analyst
American Family Insurance
10.2005 - 06.2015
Master of Science - Business Administration And Management
Cardinal Stritch University
Bachelor of Science - Business Administration
Cardinal Stritch University
Associate of Science - Business
Cardinal Stritch University
- Certified Eastern Nazarene College
- Agile Fundamentals: Scrum, Kanban, and Scrumban, Udemy / Walmart GBS
- HR 101: Compliance Made Easy, Udemy / Walmart GBS
- Strategic Planning Basics for HR, Udemy / Walmart GBS
- HR Fundamentals, Udemy / Walmart GBS
- Lean leadership, Lean Culture and Change Management, Udemy / Walmart GBS
- Code Immersion, Goodwill University – Occupational Skills Training
- Lean Six Sigma, Yellow Belt, University of Wisconsin-Madison
- Leadership Mentorship Program, American family Insurance
- Project Management: Planning, Scheduling, and Controlling Certification, University of Wisconsin Madison
- BWS Process Improvement Workshop Series, American Family Insurance
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