Linda Brown

Sold prescription glasses and sunglasses, checked in jobs from lab, ordered glasses online from different labs, answered phones, adjusted glasses and made repairs daily, kept office spotless

• Prepared invoices for payment and arranged delivery or pick-up of orders as required by customers.
• Performed measurements of patients' eyes for lenses.
• Attended continuing education classes to stay abreast with changing trends in the industry.
• Advised customers on care and maintenance of eyewear.

• Fitted and adjusted eyewear to ensure optimal vision and comfort.
• Educated clients on proper lens care and eyewear maintenance.
• Assisted in selecting frames that best suited clients' styles and needs.
• Collaborated with optometrists to provide accurate prescriptions to clients.
• Processed insurance claims for eyewear purchases and services efficiently.
• Trained new staff on customer service protocols and product knowledge effectively.
• Resolved customer complaints promptly in a professional manner.