Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Claims Administrator
McElroy Consulting
Monroe, NY
05.2023 - Current
Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
Provide exceptional customer service, addressing claimant concerns professionally and efficiently
Reduced claim processing time by streamlining workflows and implementing efficient practices.
Improved internal communication, effectively liaising between various departments to resolve issues.
Lead Bartender
Scalia & Co Craft Kitchen And Bar
Monroe, NY
09.2016 - 12.2020
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender/Floor Supervisor
Christopher's Bistro
Chester, NY
09.2013 - 08.2016
Served high customer volumes during special events, nights, and weekends.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Store Manager
Pacific Sunwear
Central Valley, NY
02.2004 - 08.2010
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.