Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Christ

BROCKPORT,NY

Summary

Results-driven professional with expertise in client relationship management and customer support. Skilled in analytical problem-solving and effective resolution strategies, leading to enhanced customer satisfaction and retention.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Agent

Brogan Insurance
04.2017 - Current
  • Manage client relationships to enhance customer satisfaction and retention.
  • Develop customized insurance solutions based on individual client needs and risk assessments.
  • Trained and mentor new agents on best practices and compliance standards.
  • Collaborate with underwriters to ensure accurate risk evaluation and policy issuance.
  • Deliver exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Office Manager - Director

Cornerstone Adjusters
02.2015 - 03.2017

Office Manager of Husband's Independent Adjusting Business

Personal Lines Customer Service Rep

Paris-Kirwan Associates
2007 - 01.2015
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining service quality and customer satisfaction.


Education

Associate of Arts - Tourism And Travel Management

Genesee Community College
Batavia, NY

Skills

  • Analytical problem-solving
  • Optimistic outlook
  • Customer support expertise
  • Effective problem resolution

Certification

NY Brokers License

Timeline

Agent

Brogan Insurance
04.2017 - Current

Office Manager - Director

Cornerstone Adjusters
02.2015 - 03.2017

Personal Lines Customer Service Rep

Paris-Kirwan Associates
2007 - 01.2015

Associate of Arts - Tourism And Travel Management

Genesee Community College
Linda Christ