Michael A Cokes Jr
Evansville,IN
Summary
Seasoned Sales Representative with over ten years of success in business-to-business and business-to-consumer sales within Sales and Management industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
Work History
Sales Specialist
Spectrum Cable
Evansville, IN
10.2017 - Current
- Met or exceeded monthly sales goals, including mobile (where applicable)
- Educated and engaged customers through product demonstrations
- Managed over 50 customer calls per day
- Trained new personnel
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Established fair pricing structures and finalized contracts to complete purchase agreements with potential customers
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
Store Manager
Finish Line, Inc
Evansville, IN
11.2015 - 10.2017
- Achieved daily weekly and monthly sales goals
- Trained new sales associates
- Set weekly schedule for staff
Store Manager
Sneaker Villa
Milwaukee, WI
07.2014 - 11.2015
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Assembled weekly floor sets according to company directives
- Trained new managers and sales associates
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
Store Manager
Lids\Lids Locker Room
Brookfield, WI
07.2012 - 07.2014
- Established excellent customer service
- Performed weekly inventory counts on over 9,000 units
- Set weekly schedules for employees
- Trained new SM's and ASM's in our district.
Lead Teacher
Tangie's Just Like Mommy Childcare Center
Milwaukee, WI
06.2009 - 06.2012
- Created Lesson Plans
- Instructed children in various activities
- Monitoring parents work schedules for pick up and drop off times
- Transported children to and from center
- Recruited children for daycare
Program Generalist
Boys & Girls Clubs of America
Milwaukee, WI
05.2008 - 11.2011
- Recorded daily attendance for all the children in the program
- Prepared food for daily lunches
- Supervised various activities for children
Education
Diploma - General Studies
Central High School
Helena, AR05.2009
Skills
- Retail Management
- Key Holder
- Computer Repair
- Team Building
- Scheduling
- Inventory
- Merchandising
- Data Entry
- Account Management
- Management
- Store Merchandising
- Product Knowledge
- Customer Complaint Resolution
Timeline
Sales Specialist
Spectrum Cable
10.2017 - Current
Store Manager
Finish Line, Inc
11.2015 - 10.2017
Store Manager
Sneaker Villa
07.2014 - 11.2015
Store Manager
Lids\Lids Locker Room
07.2012 - 07.2014
Lead Teacher
Tangie's Just Like Mommy Childcare Center
06.2009 - 06.2012
Program Generalist
Boys & Girls Clubs of America
05.2008 - 11.2011
Diploma - General Studies
Central High School
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