Microsoft Office
William Beard
WOODBRIDGE,VA
Summary
So Brief History on me, I've been in the Cell industry for about 15 years, That means I've evolved with the industry as far as learning and motivating teams and co-workers. I've also done repair in these industries such as working on devices or software to make it a better experience for the consumer.
Overview
16
16
years of professional experience
Work History
Sales Specialist
Apple
07.2022 - 09.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Drafted, finalized and submitted paperwork to complete sales.
Technical Account Manager
Synology
05.2022 - 07.2022
- Been working at this location for a few months and I went into the tech industry building my skills there
- We work directly with resellers and distributors to get the customers the complete solution
Specialist
Apple
09.2021 - 05.2022
- So I've been working as a Specialist
- Which has many jobs working to greet and give the customer the best experience and also fitting their needs in their day to day
- Problem solving is key in the job to try to give the customer the answers they need if they're also having an issue with a device or service
Sales
Verizon
02.2021 - 09.2021
- I did Fios and cell phones and have been with the company actually before February with Creative Channel then store was given to Russell Cellular
Sales
Verizon
02.2020 - 04.2020
- Laid off due to Covid
Senior Game Advisor
Gamestop
06.2019 - 11.2019
- I managed multiple employees and did distro
- Also testing new systems
Manager
Ntelos
02.2008 - 02.2019
- I managed and ran 2 locations in Roanoke VA and in Salem VA
- I did the schedules and worked on training and doing morale building exercises
Education
Diploma -
Franklin County High School
01.2001
Skills
- Key Holder
- Retail Management
- Microsoft Office
- Sales Management
- Retail Sales
- Planograms
- Store Management Experience
- Inventory Control
- Management
- Merchandising
- Assistant Manager Experience
- Loss Prevention
- Pricing
- Recruiting
- Upselling
- Leadership
Software
Timeline
Sales Specialist
Apple
07.2022 - 09.2023
Technical Account Manager
Synology
05.2022 - 07.2022
Specialist
Apple
09.2021 - 05.2022
Sales
Verizon
02.2021 - 09.2021
Sales
Verizon
02.2020 - 04.2020
Senior Game Advisor
Gamestop
06.2019 - 11.2019
Manager
Ntelos
02.2008 - 02.2019
Diploma -
Franklin County High School
Similar Profiles
Shemeka GloverShemeka Glover
Technical Support Representative at AppleTechnical Support Representative at Apple
Kaiden EarlKaiden Earl
Technical Specialist at AppleTechnical Specialist at Apple
Mark SnowMark Snow
Senior Hardware Secrecy Specialist at AppleSenior Hardware Secrecy Specialist at Apple
MARIAM WILLIAMSMARIAM WILLIAMS
Bank Advisor at AppleBank Advisor at Apple
Crystal ArcherCrystal Archer
Barracks Manager for USMC at ISN CorporationBarracks Manager for USMC at ISN Corporation