Hi, I’m
Sueli McQuilkin
Denton,Texas
Summary
Dedicated and hardworking Sales Associate with a proven track record of driving high sales in both slow and busy shifts. Known for an organized and patient approach, efficiently handling customer complaints and stock replenishment. Valued team player bringing flexibility and an outgoing nature to the table. Demonstrates commitment to honesty and integrity, earning commendations from customers, team members, and supervisors. Solid understanding of retail dynamics and customer service standards, providing extensive experience in quality product recommendations and solutions that consistently exceed customer expectations. Fully committed to executing sales, service, and customer experience initiatives that drive strong sales results.
Overview
21
years of professional experience
Work History
Last Call Neiman Marcus
Sales Associate Specialist
06.2023 - 07.2024
Job overview
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Veterans Affairs
Caregiver
01.2017 - 08.2022
Job overview
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored vital signs and medication use, documenting variances and concerning responses..
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients get in and out of beds and wheelchairs..
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Implemented fall prevention strategies environment by identifying hazards or obstacles that posed risk to patient safety.
Neiman Marcus Last Call
Jewelry Lead/Sales Associate Team Leader/Assistant Key Holder
08.2016 - 06.2017
Job overview
- Consistently created a positive environment through customer interaction and recovery for loss prevention.
- Successfully organized, promoted, and hosted special-themed events, achieving exceptional sales results.
- I have met individual and team department events sales goals.
- Merchandise and helped with operational changes with floor plan-o-gram for seasonal and special sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Key Holder.
Dillards Department Store
Sales Associate, Women's Shoes
03.2003 - 03.2013
Job overview
- Engaged customers in friendly, professional dialogue to determine ne
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Increased purchase amounts by cross-selling with similar products.
- Serviced multiple customers at once, multi-tasked also enthusiastically handled special projects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Operated cash register to process payments and provided receipts to establish proof of transaction,
Education
Faculdade Mozarteum SP Brazil,
Associate of Arts from Art Education
12.1987
Skills
- Teamwork and Collaboration
- Flexible Schedule
- Sales Goals Attainment
- Money Handling
- Customer Assistance
- Fitting room maintenance
- Store Opening and Closing
- Outgoing Personality
- Suggestive Selling
- Problem-Solving
- Trilingual
- Key Holder
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate Specialist
Last Call Neiman Marcus
06.2023 - 07.2024
Caregiver
Veterans Affairs
01.2017 - 08.2022
Jewelry Lead/Sales Associate Team Leader/Assistant Key Holder
Neiman Marcus Last Call
08.2016 - 06.2017
Sales Associate, Women's Shoes
Dillards Department Store
03.2003 - 03.2013
Faculdade Mozarteum
Associate of Arts from Art Education
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