Vanessa Sikes
Oklahoma City,OK
Summary
I have a strong background in sales and customer service, with several years of experience in the telecommunications industry. I thrive in fast-paced environments and enjoy leading teams to success.
Overview
7
7
years of professional experience
Work History
Sales Specialist
Verizon
11.2022 - 11.2023
- Providing promotions to both new and existing customers
- Acquiring new small and medium business accounts to expand the company's client base
- Seeking ways to enhance customer plans and optimize their accounts by adding new lines or upgrading to the latest available devices
- Reaching out to individuals and businesses, inviting them to review their accounts and potentially add products or plans
- After engagements, maintaining contact with customers and fostering my brand through customer satisfaction and potential referrals
- Attending to customers' needs and offering a sales approach that is non-intrusive while providing the products they require.
Sales Representative
AT&T
03.2022 - 06.2022
- Providing promotions to both new and existing customers, acquiring new small and medium business accounts for our company, improving customer plans, maximizing their accounts by adding new lines or upgrading to the latest devices, calling consumers and businesses to invite them to evaluate their accounts and potentially add products or plans, following up with customers after interactions, and building my brand with customers and their referrals
- Additionally, I listen to customers, understand their product needs, and deliver a non-pushy approach to sales.
Store Manager
Russell Cellular
11.2018 - 12.2021
- Conducted wireless sales, took on managerial responsibilities, and provided training for new employees
- Additionally, I oversaw and trained staff at multiple store locations, consistently met store and individual sales targets, and offered coaching to team members to improve their performance.
Store Manager
Tiger Liquidations
05.2017 - 11.2018
- Results-driven store manager with a proven track record of exceeding sales targets and enhancing customer satisfaction
- Award-winning leader known for effective team management and achieving operational excellence
- Exceptional interpersonal skills, coupled with a strong work ethic, ensuring a dynamic and efficient retail environment.
Education
High school diploma -
06.1997
Skills
- Sales
- Retail Management
- Store Management Experience
- Cold Calling
- Merchandising
- Sales Management
- Assistant Manager Experience
- Recruiting
- Upselling
- Retail Sales
- Negotiation
- Customer Service
- Management
- Account Management
- Salesforce
- Marketing
- B2B Sales
- Communication skills
- Office experience
Timeline
Sales Specialist - Verizon
11.2022 - 11.2023
Sales Representative - AT&T
03.2022 - 06.2022
Store Manager - Russell Cellular
11.2018 - 12.2021
Store Manager - Tiger Liquidations
05.2017 - 11.2018
Carlsbad High School - High school diploma,
Similar Profiles
Jason YoungJason Young
Senior Account Manager at VerizonSenior Account Manager at Verizon
Jessica JonesJessica Jones
Professional Sales Representative at VerizonProfessional Sales Representative at Verizon
Eugenia GordonEugenia Gordon
Associate Director of Accounting - Cash at VerizonAssociate Director of Accounting - Cash at Verizon
Stephanie BoweringStephanie Bowering
Network Engineer at VerizonNetwork Engineer at Verizon
Kathleen CerrilloKathleen Cerrillo
Administrative Assistant at Oklahoma Human ServicesAdministrative Assistant at Oklahoma Human Services