Linda Dasher
Canton,GA
Summary
Dedicated professional with 20+ years of experience in customer service and administrative support. Recognized for reliability, attention to detail, and strong problem-solving skills. Proven ability to create welcoming environments and enhance operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Ed Voyles Honda
Marietta, GA
05.2005 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided friendly greetings to visitors, ensuring a positive first impression. and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured organized and welcoming reception area by efficiently managing materials and maintaining cleanliness.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Streamlined administrative support by organizing and maintaining records for improved accessibility.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted customers upon arrival to create a welcoming atmosphere.
- Responded to customer inquiries, delivering clear and helpful solutions. and complaints, providing timely and appropriate solutions.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Investigated and analyzed client complaints to identify and resolve issues.
Dispatcher Office Assistant
Marietta Wrecker Service
Marietta, GA
2007 - 2018
- Managed incoming calls and dispatched service requests to drivers.
- Coordinated communication between clients and towing personnel.
- Assisted in scheduling towing services based on urgent requests.
- Maintained accurate records of vehicle locations and service times.
- Provided support to drivers with route information and updates.
- Handled customer inquiries with professionalism and courtesy.
- Provided customer service support to clients seeking assistance with transportation services.
- Entered data into company software for tracking purposes.
Sales Associate
Haverty's Furniture
Marietta, GA
02.2001 - 03.2005
- Guided customers in selecting furniture tailored to their preferences and needs, enhancing overall shopping satisfaction.
- Proactively engaged customers to offer assistance, creating a welcoming shopping environment. and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Resolved customer complaints professionally, resulting in improved customer satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Participated in training sessions to improve sales techniques and product knowledge.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Columbus High School
Columbus, GaSkills
- Customer support
- Payment handling
- Record management
- Administrative support
- Phone etiquette
- Communication skills
- Client relations
- Service-oriented mindset
- Conflict resolution
- Professional demeanor
Timeline
Receptionist
Ed Voyles Honda
05.2005 - Current
Sales Associate
Haverty's Furniture
02.2001 - 03.2005
Dispatcher Office Assistant
Marietta Wrecker Service
2007 - 2018
High School Diploma -
Columbus High School