Summary
Overview
Work History
Education
Skills
Timeline
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Linda Davis

Elizabeth ,NJ

Summary

Dedicated and experienced optometrist receptionist with a proven track record of providing exceptional customer service and administrative support in a fast-paced healthcare setting. Skilled in scheduling appointments, verifying insurance, and maintaining patient records. Seeking to leverage my expertise in a dynamic office environment to contribute to the overall success of the team.

Overview

10
10
years of professional experience

Work History

Optometrist Receptionist

Focus Eye Care
09.2022 - Current

• Greeted patients and provided exceptional customer service, ensuring a positive experience from check-in to check-out.

• Scheduled appointments and managed the appointment calendar, maximizing efficiency and minimizing wait times.

• Verified insurance coverage and processed insurance claims, resulting in accurate billing and timely reimbursements.

• Completed medical billing

• Files claims for medically necessary contact lenses

• Maintained organized patient records and c confidential information, prioritizing patient privacy and compliance with HIPAA regulations.

Product Advisor

Nordstrom
07.2014 - 08.2018
  • As a full-time artist, maintained a large recurrent client base due to profound knowledge in makeup application and advanced artistry technique
  • Provided artistry/retail assistance to customers and was a walking brand ambassador at all times; consistently educating clients on emerging new make-up trends
  • Maintained an effective brand image and ensured the counter met industry sanitation standards
  • Established relationships with customers to promote repeat visits and built sales
  • Assisted customers with questions, problems, and complaints
  • Provided assistance regarding specific MAC products; aiding customers in selecting the product that best met their needs
  • Highly adaptable and capable of working in a fast-paced, creatively demanding environment.

Education

Bachelors - Communications

Fayetteville State University
Fayetteville, NC

Skills

Customer service Medical office experience Patient care Computer skills Front desk HIPAA Medical records POS Calendar management Business development Medical coding Patient service Communication skills Medical billing Ophthalmology Anatomy knowledge Cash handling EMR systems Physiology knowledge Medical terminology Patient observation EHR systems Triage Intake Office experience Customer service Medical office experience

Timeline

Optometrist Receptionist

Focus Eye Care
09.2022 - Current

Product Advisor

Nordstrom
07.2014 - 08.2018

Bachelors - Communications

Fayetteville State University
Linda Davis