Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Baker/Kitchen Prep Cook
Red Lobster
Jacksonville, FL
09.2011 - 11.2014
Maintained accurate inventory of baking supplies and ingredients.
Measured out ingredients accurately to ensure consistent product quality.
Operated ovens and other equipment to bake products according to established recipes.
Checked baked goods periodically during baking process to ensure desired results were achieved.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Followed food safety guidelines while preparing all food items.
Ensured that all health regulations were followed at all times while working in the kitchen.
Professional Teller
Bank of America
Jacksonville, FL
09.2006 - 11.2010
Assisted customers with deposits, withdrawals, transfers and other banking transactions.
Processed cash and check deposits accurately and efficiently.
Verified customer identification and account information in accordance with bank policies.
Answered customer inquiries regarding account balances, fees, services and products.
Provided excellent customer service by greeting customers warmly and responding to their needs promptly.
Cross-sold bank products such as checking accounts, savings accounts, loans and credit cards.
Maintained a high level of confidentiality when handling sensitive financial documents.
Balanced teller drawers daily according to established procedures.
Performed basic maintenance on automated teller machines.
Load Out Clerk
Imexsol
Jacksonville, FL
04.2016 - Now
Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Created memos, letters, emails, reports, presentations as requested by management.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Communicated with customers, employees and vendors to answer questions and address complaints.
Trained staff members to perform work activities and use computer applications.
Education
High School Diploma -
Florida Community College of Jacksonville
Jacksonville, Fl
06-1994
Some College (No Degree) - Computerized Business Services
ITT Tech
Jacksonville, FL
Skills
Solid problem solver
Active listener
Professional telephone manner
Opening and closing duties
Customer Service
Management
Timeline
Load Out Clerk
Imexsol
04.2016 - Now
Baker/Kitchen Prep Cook
Red Lobster
09.2011 - 11.2014
Professional Teller
Bank of America
09.2006 - 11.2010
High School Diploma -
Florida Community College of Jacksonville
Some College (No Degree) - Computerized Business Services