Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linda Diaz

Dayton

Summary

Results-driven professional with a versatile background in banking and retail supervision. Recognized for strong analytical abilities and customer service skills, ready to leverage expertise to improve client satisfaction and drive operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Personal Banker

Wells Fargo
Houston
12.2023 - Current
  • Managed daily cash transactions and balanced cash drawers accurately.
  • Guided clients through banking products and services tailored to needs.
  • Maintained compliance with banking regulations and internal policies.
  • Analyzed customer's financial information to determine the best banking products for them.

Front End Supervisor

The Home Depot Inc
Houston
01.2022 - 12.2023
  • Supervised team members to ensure efficient store operations and customer service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Trained new employees in customer service techniques and store policies.

Education

High School Diploma -

C.E King
Houston
05-2022

Skills

  • Cash management
  • Financial analysis
  • Compliance adherence
  • Product knowledge
  • Transaction processing
  • Customer relationship management
  • Team leadership
  • Employee training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Personal Banker

Wells Fargo
12.2023 - Current

Front End Supervisor

The Home Depot Inc
01.2022 - 12.2023

High School Diploma -

C.E King