Summary
Overview
Work History
Education
Skills
Timeline
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Linda Fredericks

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Warranty retention &customer Service

Sears
Longwood, Florida
02.2024 - 09.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.

Customer Service Representative

Millennium Physicians Group
Fort Myers, Florida
03.2023 - 01.2024

Scheduled appointments for patients to ensure timely care

  • Listened to patients' needs and acted accordingly to resolve situations.
  • Answered patient calls and routed inquiries for Millennium Physicians Group medical offices.
  • Verified patient demographics and insurance information before visits.
  • Scheduled appointments and coordinated provider calendars across multiple clinic locations.
  • Answered patient calls and routed inquiries for Millennium Physicians Group medical offices.
  • Scheduled appointments and coordinated provider calendars across multiple clinic locations.
  • Verified patient demographics and insurance information before visits.

Sales and Customer Suppor

Brighthouse/Spectrum
Orlando, FL
09.2000 - 09.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Sustained top performance in sales and customer service over many years.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

Schodack Central School
Castleton On Hudson, Ny

Skills

  • Warranty management
  • Retention management
  • CRM software
  • Call management
  • Sales and customer service

Timeline

Warranty retention &customer Service

Sears
02.2024 - 09.2025

Customer Service Representative

Millennium Physicians Group
03.2023 - 01.2024

Sales and Customer Suppor

Brighthouse/Spectrum
09.2000 - 09.2023

Schodack Central School
Linda Fredericks