Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Warranty retention &customer Service
Sears
Longwood, Florida
02.2024 - 09.2025
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Millennium Physicians Group
Fort Myers, Florida
03.2023 - 01.2024
Scheduled appointments for patients to ensure timely care
Listened to patients' needs and acted accordingly to resolve situations.
Answered patient calls and routed inquiries for Millennium Physicians Group medical offices.
Verified patient demographics and insurance information before visits.
Scheduled appointments and coordinated provider calendars across multiple clinic locations.
Answered patient calls and routed inquiries for Millennium Physicians Group medical offices.
Scheduled appointments and coordinated provider calendars across multiple clinic locations.
Verified patient demographics and insurance information before visits.
Sales and Customer Suppor
Brighthouse/Spectrum
Orlando, FL
09.2000 - 09.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sustained top performance in sales and customer service over many years.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.