Nick Wolter
Central Point
Summary
Dynamic Customer Service and Warranty Technician with a proven track record at Pavati, excelling in warranty management and diagnostic testing. Adept at collaborating with diverse teams to enhance product quality and streamline processes. Recognized for strong communication skills and a commitment to continuous improvement in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Customer Service and Warranty Technician
Pavati
06.2019 - Current
- Assisted in diagnosing product issues to streamline warranty service operations.
- Kept abreast of industry developments, attending training sessions and workshops to maintain expertise in current best practices for warranty management.
- Trained new technicians in company procedures, contributing to a consistent level of service across the team.
- Collaborated with manufacturers to address recurring product defects, leading to improved overall product quality.
- Worked with many different technicians from different skill bases to effectively handle electrical and mechanical malfunctions.
- Frequently travel to fix issues with boats on site
- Good computer skills with excell and iqms
Paint and Rigging
Boulton Powerboats
06.2015 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Crater High School
Central Point, OR06-2005
Skills
- Warranty management
- Electrical systems
- Diagnostic testing
- Coordinating with team members to ensure timely boat production
- Streamlining rigging processes
Timeline
Customer Service and Warranty Technician
Pavati
06.2019 - Current
Paint and Rigging
Boulton Powerboats
06.2015 - 06.2019
High School Diploma -
Crater High School
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