Linda Gonzalez
San Antonio,TX
Summary
Dedicated Certified Clinical Medical Assistant skilled in HIPAA compliance, patient assessments, and clinical documentation. Committed to enhancing patient experiences through effective care coordination and process improvements.
Detail-oriented professional with experience in patient care coordination and inventory management. Proven ability to enhance clinic operations, reduce wait times, and ensure compliance with safety standards to improve patient satisfaction.
Compassionate healthcare professional known for strong phlebotomy techniques and teamwork. Successfully contributed to improved patient outcomes and streamlined clinical workflows through effective communication and patient education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Beat Aids Coallition
09.2023 - Current
- Administered patient vitals and recorded medical history accurately.
- Assisted healthcare providers with patient examinations and procedures efficiently.
- Maintained organized electronic medical records using EMR systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Phlebotomist
Beat Aids Coallition
09.2020 - Current
- Collected blood samples using standard venipuncture techniques and ensured patient comfort during procedures.
- Maintained accurate records of blood donations and related documentation in compliance with regulatory standards.
- Trained and mentored new phlebotomists on best practices for sample collection and patient interaction.
- Implemented quality control measures to enhance accuracy of blood testing processes within the facility.
- Collaborated with medical staff to streamline donation schedules, improving overall operational efficiency.
Phlebotomist
South Texas Blood and Tissue
06.2020 - 09.2022
- Collected blood samples using established techniques to ensure patient safety and comfort.
- Maintained equipment calibration and performed routine quality control checks for accuracy.
- Educated patients on blood donation processes, addressing questions and concerns effectively.
- Documented donor information accurately in electronic health record systems to maintain data integrity.
- Collected blood samples from patients in various settings, ensuring comfort and safety throughout the process.
- Maintained accurate and detailed records of patient interactions and specimen collections for compliance purposes.
- Utilized electronic health record systems to document patient information and track sample deliveries efficiently.
- Collaborated with healthcare teams to coordinate patient schedules and optimize phlebotomy workflows.
- Trained new staff on proper venipuncture techniques and adherence to safety protocols to enhance team performance.
- Collected blood samples using standard venipuncture techniques and ensured patient comfort during procedures.
- Maintained accurate records of blood donations and related documentation in compliance with regulatory standards.
Education
High School Diploma -
East Central High School
San Antonio, TX06-2016
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Vital sign monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Examination preparation
- Professionalism and ethics
- Specimen collection
- Physician support
- Patient scheduling
- Appointment setting
- Inventory management
- Healthcare software usage
- Medical terminology
- Laboratory procedures
- Adaptable and flexible
- Medical supply inventory
- Direct care
- Diagnostic testing assistance
- Patient care coordination
- Patient assessment
- Insurance verification
- Medical equipment operation
- Office equipment maintenance
- Medical transcription
- Medical law knowledge
- Medical billing and coding
- Medical billing
- Needs assessment
- Needs assessments
- Anatomy and physiology
- Vital signs measurement
- Medical procedure assistance
- Electronic health records management
- Clinical applications
- Infection control procedures
- Medical history intake
- Medical terminology proficiency
- Data entry
- Medical office administration
- Maintaining confidentiality
- Direct patient care
- CPR
- Medical terminology knowledge
- EMR / EHR
- First aid
- Patient flow management
- Patient management
- Electronic health records
- Complex Problem-solving
- Phlebotomy
- Patient assessments
- Electronic medical records
- Patient relations
- Medical terminology in [languages]
Accomplishments
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team in the development of Beat Aids.
- Achieved CCMA Exam by completing Stepful with accuracy and efficiency.
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Watching Movies and TV Shows
- Dancing
- Backpacking and Hiking
- Music
- Fashion and Style
- Video Gaming
- Animal Care
- Interior Design
- Swimming
- I enjoy cooking for friends and family gatherings
- I enjoy helping others and giving back to the community
- Camping
- Adventure Travel
- Road Trips
- Fashion
Timeline
Certified Clinical Medical Assistant
Beat Aids Coallition
09.2023 - Current
Phlebotomist
Beat Aids Coallition
09.2020 - Current
Phlebotomist
South Texas Blood and Tissue
06.2020 - 09.2022
High School Diploma -
East Central High School