Linda Gonzalez
SAC Health System
Jurupa Valley,CA
3
years of professional experience
Customer-focused professional with experience in healthcare, retail sales, and administrative support. Skilled in appointment scheduling, patient communication, insurance verification, problem solving, and delivering exceptional service in fast-paced environments.
Work History
Appointment Agent
5 Months- Managed appointment scheduling for diverse patient populations, ensuring efficient use of resources.
- Assisted patients with inquiries, providing clear information on services and procedures.
- Coordinated communications between patients and healthcare providers to enhance service delivery.
- Utilized electronic health record systems for accurate data entry and appointment tracking.
Sales Associate
1 Year 6 Months- Assisted customers in selecting products based on individual needs and preferences.
- Demonstrated product features to enhance customer understanding and satisfaction.
- Maintained knowledge of current promotions, policies, and procedures to inform customers effectively.
Claims Assistant
1 Year- Processed incoming claims efficiently, ensuring accurate data entry and adherence to company guidelines.
- Collaborated with adjusters to gather necessary documentation for claim resolution and customer inquiries..
- Maintained organized claim files, enhancing retrieval efficiency and supporting audit readiness.
Education
Associate of Arts - Psychology
Bachelor of Arts - Psychology
Skills
Goal oriented
Effective multitasking
Strong work ethic
Customer service
Languages
Spanish
Timeline
Appointment Agent
SAC Health System
03.2026 - CurrentRead More
Sales Associate
Verizon
09.2024 - 03.2026Read More
Claims Assistant
Adminsure
09.2023 - 09.2024Read More
California State University of San Bernardino
Bachelor of Arts from Psychology
Read More
Riverside City College
Associate of Arts from Psychology
Read More