Summary
Overview
Work History
Education
Timeline
Generic

Linda Guerra

Del Valle,TX

Summary

To obtain and quickly learn a home business and have a personal relationship with my team

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

SP Plus Parking
Del Valle, TX
07.2023 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Clean Room Technician

SEMATECH
Austin, TX
10.1994 - 06.2002
  • Performed daily cleaning and disinfecting of the cleanroom environment according to standard operating procedures.
  • Monitored air particle counts, temperature, humidity and pressure levels in the cleanroom environment.
  • Checked, calibrated and maintained cleanroom equipment such as laminar flow benches, HEPA filters, glove boxes and other ancillary equipment.

Technologist Cleanroom Tech

Applied Materials
Austin, Texas
09.1993 - 10.1994
  • Developed, tested and deployed software applications to meet customer requirements.
  • Analyzed customer requirements and designed appropriate solutions using various technologies.
  • Maintained the existing software systems by troubleshooting, debugging and providing technical support.

Customer Service Representative

Metropolis
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Associate of Science -

Southwest Institute of Technology
Austin, TX
04-1994

Timeline

Customer Service Representative

SP Plus Parking
07.2023 - 09.2024

Clean Room Technician

SEMATECH
10.1994 - 06.2002

Technologist Cleanroom Tech

Applied Materials
09.1993 - 10.1994

Customer Service Representative

Metropolis

Associate of Science -

Southwest Institute of Technology
Linda Guerra