Linda Hamrick
All-N-1 Collision Center
Winfield,WV
2025
years of professional experience
Dependable clerical professional with extensive experience in customer care, office coordination, and accurate recordkeeping. Known for organization, attention to detail, and handling sensitive information with professionalism.
Work History
Clerical
3 Years 1 Month- Managed incoming switchboard calls, routing inquiries to appropriate contacts to enhance communication flow.
- Greeted customers with courteous, professional service.
- Acted as liaison among customers, insurance carriers, and rental agencies.
- Collected and submitted photo documentation of vehicle damage to insurance carriers for claims processing.
- Placed parts orders for damaged vehicles.
- Assisted account payable supervisor with administrative tasks to ensure timely financial operations.
Clerical
3 Years 6 Months- Provided administrative support to office manager, ensuring smooth daily operations.
- Completed data entry in QuickBooks Pro and Excel.
- Entered employee records during hiring and separation process.
- Managed employee life and health benefit information.
- Supported recruitment and onboarding processes to enhance new employee integration.
- Filed and updated truck driver training records.
- Monitored and recorded truck driver hours, mileage, trips, and downtime for operational efficiency.
Clerical/Laborer
- Greeted customers at front desk, ensuring positive first impressions.
- Acted as a communication link between customers, insurance carriers, and rental agencies.
- Operated switchboard to handle incoming calls efficiently.
- Assisted accounts payable supervisor with daily tasks to maintain workflow.
- Ordered vehicle parts from suppliers to support repair operations. for repaired vehicles.
- Collected and organized photo records of damaged vehicles for documentation purposes. for damaged vehicles.
Auto Claims Proces
- Guided customers through initial filing steps to ensure accurate claim submissions.
- Collaborated with customers to resolve auto total loss and bodily injury claims, facilitating timely resolutions.
- Worked with insurance appraisers and customers on claim updates.
- Reviewed physical damage estimates and payment approvals.
- Processed medical bill payments.
- Scheduled meetings for team managers, claim representatives, and attorneys.
- Trained remote claims processors across multiple states on West Virginia claim processing to standardize practices.
Clerical
- Coordinated legal assistant duties, obtaining client medical information from providers and scheduling meetings to facilitate client communication.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Clerical
- Supported teller duties, processed customer transactions, and provided service at branch counter.
- Facilitated visa sales by explaining product options and guiding customers through application processes.
- Coordinated with collections department to follow up on overdue accounts and ensure accurate account records.
- Streamlined indirect lending tasks by reviewing loan files, preparing documents, and collaborating with lending partners.
Clerical
- Processed teller transactions accurately while delivering courteous customer service to enhance customer experience.
- Handled booking duties and organized records to ensure smooth daily operations.
- Supported loan operations by preparing documents and assisting with file review for timely processing.
- Provided administrative support to the president by managing schedules, correspondence, and office tasks.
Education
High School Diploma
Skills
Customer engagement
Customer care and support
Office organization
Adaptability and flexibility
Team collaboration
Administrative support
Attention to detail
Time management
Multitasking abilities
Consistent performance
Timeline
Clerical
All-N-1 Collision Center
01.2022 - 02.2025Read More
Clerical
Administrative Services, Inc
01.2018 - 07.2021Read More
Clerical/Laborer
All-N-1 Collision Center
2015 - 2018Read More
Auto Claims Proces
State Farm Ins
2002 - 2015Read More
Clerical
Sutter Law Firm
1995 - 2002Read More
Clerical
Bank One
1991 - 1995Read More
Clerical
United National Bank
1987 - 1991Read More
Webster County High School
High School Diploma
Read More