Linda Heffner
Prescott,AZ
Summary
I am highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am also a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I was a responsible and motivated student who is now ready to apply my education in the workplace. I offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Thank you so much for your consideration.
- Linda Heffner
Overview
6
6
years of professional experience
Work History
Personal Shopper
Self Employed Services
Prescott, AZ
03.2020 - Current
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Vendor Assistant
Self Employed Services
Prescott, AZ
02.2019 - Current
- Managed content schedules and calendars to ensure adequate level of new, relevant information and on-time delivery.
- Provided customers with samples and product demonstrations.
- Led demonstrations of new products and features at Safeway, Bashas`, Mini Markets, Markets, and Fry`s Food locations.
- Convinced clients to purchase products or services by following persuasive script.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Achieved repeat business and referrals through personalized services.
- Contacted customers by phone and mail to offer merchandise or service.
- Ordered or purchased supplies to maintain optimum inventory.
- Monitored daily and long-term routes for weather, traffic and other conditions.
Dental Assistant
Highland Dental Center
Prescott Valley, AZ
05.2019 - 01.2020
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Branch Manager
Cherry Hill Photography
Prescott, AZ
04.2018 - 02.2019
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Planned work schedules to maintain adequate staffing levels.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Beauty Consultant
Sephora
Prescott, AZ
07.2017 - 06.2018
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended appropriate products to meet customers' individual needs.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Finalized purchases and processed payments.
- Handled appointment booking, canceling and rescheduling.
- Scheduled appointments for customers using internal software system.
Education
Associate of Applied Science - Accounting
Yavapai College
Prescott, AZ05.2020
Certification - Accounting Assistant
Yavapai College
Prescott, AZ05.2020
Certification - Advanced Bookkeeping
Yavapai College
Prescott, AZ05.2020
Certification - Bookkeeping
Yavapai College
Prescott, AZ05.2020
Skills
- Relationship Building
- Planning and Organization
- Flexible Schedule
- Customer Service
- Documentation and Reporting
- Deadline Driven
- Attention to Detail
- Team Member Motivation
- Reliable & Trustworthy
- Computer Skills
- Supervision & Leadership
Timeline
Personal Shopper
Self Employed Services
03.2020 - Current
Dental Assistant
Highland Dental Center
05.2019 - 01.2020
Vendor Assistant
Self Employed Services
02.2019 - Current
Branch Manager
Cherry Hill Photography
04.2018 - 02.2019
Beauty Consultant
Sephora
07.2017 - 06.2018
Associate of Applied Science - Accounting
Yavapai College
Certification - Accounting Assistant
Yavapai College
Certification - Advanced Bookkeeping
Yavapai College
Certification - Bookkeeping
Yavapai College
Similar Profiles
MARÍA ELÍZABETH FREIREMARÍA ELÍZABETH FREIRE
Entrepreneur at Self Employed ServicesEntrepreneur at Self Employed Services
Gary LimGary Lim
Professional Stock Trader at Self Employed ServicesProfessional Stock Trader at Self Employed Services
Travon DelgadoTravon Delgado
Mobile Barber at Self Employed ServicesMobile Barber at Self Employed Services
Jaylen DoddJaylen Dodd
Cable Lineman Helper at Self Employed ServicesCable Lineman Helper at Self Employed Services
BRADLEY CHEEBRADLEY CHEE
Nutrition Service Worker at Northern Arizona VA Health Care SystemNutrition Service Worker at Northern Arizona VA Health Care System