Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linda Hernandez

Reno,NV

Summary

Dynamic Front Desk Receptionist with a proven track record at Community Health Alliance, excelling in customer service and attention to detail. Skilled in managing high-volume phone calls and scheduling appointments, ensuring a seamless experience for visitors. Adept at data entry and maintaining confidentiality, contributing to an efficient office environment.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Community Health Alliance
11.2024 - 04.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected deposits, fees, and payments.

Front Desk Receptionist

Northern Nevada Hopes Clinic
07.2023 - 11.2024
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

OA 4

Ames True Temper
04.2021 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Typed Numerous Emails to different Carriers
  • Used Oracle, Microsoft Word etc.
  • Received in Trucks and paperwork, Dealt with inventory

Bank Teller

Greater Nevada Credit Union
02.2019 - 03.2021
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Handled various accounting transactions.

Education

Washoe Innovations
Reno, NV
06-2011

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Data entry
  • Telephone etiquette
  • Filing
  • Skilled in [software]

Languages

Spanish

Timeline

Front Desk Receptionist

Community Health Alliance
11.2024 - 04.2025

Front Desk Receptionist

Northern Nevada Hopes Clinic
07.2023 - 11.2024

OA 4

Ames True Temper
04.2021 - 04.2023

Bank Teller

Greater Nevada Credit Union
02.2019 - 03.2021

Washoe Innovations

Similar Profiles

CREATE PROFILE
Linda Hernandez