Linda Hill

Manage class updates and event scheduling.

• Liaise with Student Service Managers and campus partners to create and update information for class offerings of current and upcoming terms.
• Conduct training sessions to assist new campus partners in the process of scheduling classes on ConnectCarolina software.
• Updated Scheduling user's guide for campus partners.
• Manage various other duties.

Managed Curriculum projects and UNC Course Catalog.

• Processed new course proposals and updates to current courses.
• Met with campus partners for ongoing curriculum projects.
• Conducted training workshops for faculty and staff.
• Updated UNC Course Catalog.
• Created and updated operational procedures.
• Updated CIM user's guide.

Managed international course credit transfers.

• Engaged with students on course credit transfer requirements.
• Resolved questions or issues that arose in getting credit transfers approved.
• Reviewed transcripts from foreign universities.
• Communicated with faculty on behalf of students.
• Collaborated in the creation of new internal processing systems.

First point of contact for clients and vendors.

• Managed multi-line phone system.
• Scheduled client appointments for seven financial advisers.
• Generated confidential client reports.
• Reconciled monthly expenses.
• Certified Public Notary.

Managed all aspects of the front office.

• Converted 85% of inquiries into new patient appointments.
• Trained and supervised front desk staff.
• Created a procedures manual.
• Maintained confidential databases and records.
• Assisted managing partners in all aspects of clinic operations.

Managed all aspects of the franchise business.

• Converted 95% of inquiries into new clients.
• Assessed the needs of each individual to ensure their desired results.
• Improved upon existing educational material.
• Researched and marketed my services.
• Hosted workshops.
• Processed payments and managed books.
• Various other duties as business owner.