LINDA HILLARD
Minneapolis,MN
Summary
Experienced Sales Representative with a proven track record of success In developing new business and increasing sales. I have a strong background in customer service, superior communication skills and developing tailored solutions to meeting customers needs. Highly adept at training, managing, coaching and mentoring new and existing teammates.I pride myself with high integrity and have a natural passion for genuinely helping others.
Overview
5
5
years of professional experience
Work History
Executive Representative 3, Retail Sales Consultant
Comcast
10.2023 - Current
- Passionately assisting and consulting customers on products and services, while utilizing knowledge on technology
- Exhibiting leadership skills to guide my team with support for goals, conversion and customer experience.
- Trained and mentored new sales representatives helping them earn 90-100% to goals.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Retail Sales Professional
Comcast
07.2021 - 10.2023
- Retail support for new services, disconnections, billing and mobile
- Using 6 key behaviors and problem solving with strategizing.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Retail Service Associate
Comcast
07.2019 - 07.2021
- Retail operations, checking product quality, Inventory counts, Shipping and Receiving Devices, Planogramming.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
Highschool Diploma/GED -
C.E.T Chicago
Chicago, IL01.2008
Skills
- Project management
- Inventory
- Communication Skills
- Operations
- Problem-solving
- Product Ambassador
Timeline
Executive Representative 3, Retail Sales Consultant
Comcast
10.2023 - Current
Retail Sales Professional
Comcast
07.2021 - 10.2023
Retail Service Associate
Comcast
07.2019 - 07.2021
Highschool Diploma/GED -
C.E.T Chicago