Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Hubbard

Lutz,FL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Lyft
Tampa Bay Area, FL
06.2022 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading various items, including but not limited to wheelchairs or walkers, for enhanced customer care.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.

Sales Associate

El Dorado Furniture
Wesley Chapel, FL
09.2023 - 11.2024
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Provided courteous and attentive service to each client from the time they entered the store until they exited. This included listening to their needs and offering various possibilities.

Scheduling Coordinator

Comfortable Closings
Tampa, FL
07.2021 - 08.2022
  • Developed strong working relationships with management, executive team, clients, and signers through effective scheduling and communication skills.
  • Reviewed documentation prior to and after signing to catch errors in a timely manner to prevent funding delays.
  • Set up signing appointments with customers.
  • Worked with manager and supervisor to plan and coordinate duties.
  • Addressed problems head-on and developed creative solutions to prevent delays.

Owner/Operator

Posh And Polished Beauty Bar
Lutz, FL
12.2020 - 08.2021
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Optimized team hiring, training and performance.

Closing Agent

Vintage Title Company
Tampa, FL
02.2012 - 03.2020
  • Reviewed and executed confidential documents and disclosures.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Educated clients looking to sell or buy on legal requirements, pricing and mortgages.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Education

High School Diploma -

Chamberlain High School
Tampa, FL
06.1983

Skills

  • Confidentiality Requirements
  • Calendar Coordination
  • Quality Assurance
  • Effective Multitasking
  • Critical Thinking
  • Telephone Etiquette
  • Teamwork and Collaboration
  • Customer Support
  • Diligent Follow Through

Certification

  • Licensed Title Agent - 2009 to current
  • Licensed Florida Notary - 1990 to current

Timeline

Sales Associate

El Dorado Furniture
09.2023 - 11.2024

Rideshare Driver

Lyft
06.2022 - Current

Scheduling Coordinator

Comfortable Closings
07.2021 - 08.2022

Owner/Operator

Posh And Polished Beauty Bar
12.2020 - 08.2021

Closing Agent

Vintage Title Company
02.2012 - 03.2020

High School Diploma -

Chamberlain High School

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Linda Hubbard