Linda Jackson
Milford
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Insurance verification and Answering Phones.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Medical Secretary
St. Joseph Homehealth and Hospice
Bangor
01.2009 - 03.2019
- Managed patient scheduling and appointment coordination for home health services.
- Maintained accurate medical records and ensured compliance with privacy regulations.
- Processed insurance claims and verified patient eligibility for hospice care.
- Communicated effectively with patients regarding services and care instructions.
- Organized patient files and ensured timely retrieval of information.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
Education
Certificate Of Completion - Medical Terminology
Eastern Maine Community College
Bangor , ME 09.2006 - 05.2008
Skills
- Patient scheduling
- Medical record management
- Insurance claims processing
- Privacy compliance
- Appointment coordination
- Patient eligibility verification
- Telephone etiquette
- Effective communication
- Problem solving
- Strong organizational skills
- Insurance authorization management
- HIPAA compliance
- Medical terminology expertise
References
References available upon request.
Timeline
Medical Secretary
St. Joseph Homehealth and Hospice
01.2009 - 03.2019
Certificate Of Completion - Medical Terminology
Eastern Maine Community College
09.2006 - 05.2008