Linda Keffer
Cool Ridge,WV
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
22
22
years of professional experience
1
1
RVT
1
1
RCS
Work History
Supervisor, Cardiovascular Imaging
Thomas Hospital
South Charleston, WV
02.2023 - Current
- Directed and supervised team of 18 employees in daily operations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, and evaluated staff as necessary
- Assisted in creating budgets for departmental expenses including personnel costs.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Organized training for technologists from vendors
Technical Director
Charleston Area Medical Center Memorial
Charleston, WV
09.2002 - 02.2023
- Provided technical expertise in the performance of vascular ultrasound examinations and procedures.
- Supervised, trained and evaluated sonographers, students, and other personnel in imaging techniques.
- Managed all aspects of daily operations including scheduling staff, ordering supplies, maintaining equipment and documenting patient information.
- Developed protocols for new procedures or equipment utilization based on evidence-based practice guidelines.
- Acted as a liaison between patients, families, physicians regarding medical conditions, diagnostic findings.
Education
MBA -
04-2025
Bachelor of Science - Diagnostic Medical Sonography
08-2002
Skills
- Goal oriented
- Experienced with Meditech, Epic, PACS, Syngo Dynamics
- Relationship building with staff
- Payroll processing
- Staff discipline
- Inventory control
- Analytical thinking
- Complex Problem-solving
- Workflow management
- Attention to detail
Certification
- RVT Registered Vascular Technologist
- RCS Registered Cardiac Sonographer
- Credentialed Training for Cupid workflow in Epic
Timeline
Supervisor, Cardiovascular Imaging - Thomas Hospital
02.2023 - Current
Technical Director - Charleston Area Medical Center Memorial
09.2002 - 02.2023
- RVT Registered Vascular Technologist
- RCS Registered Cardiac Sonographer
- Credentialed Training for Cupid workflow in Epic
Capella University - MBA,
Mountain State University - Bachelor of Science, Diagnostic Medical Sonography
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