Linda KEOUGH
Swampscott,MA
Summary
Dynamic Associate Client Representative at WORLD INSURANCE ASSOCIATES, skilled in delivering exceptional customer service and processing policies efficiently. Known for reliability and self-motivation, I excel in teamwork and collaboration, ensuring client satisfaction and fostering strong relationships. My proactive approach has consistently enhanced client experiences and streamlined operations.
Overview
14
14
years of professional experience
Work History
Associate Client Representative
WORLD INSURANCE ASSOCIATES
Wakefield, MA
10.2022 - Current
A big part of my job is customer service assisting clients with policies on the phone and in person also processing policies and endorsements with the carriers
Client Representative
Circle Insurance Agency
Danvers, MA
06.2012 - 10.2022
- Managed client inquiries, providing timely responses and solutions to enhance customer satisfaction.
- Developed and maintained strong relationships with clients, ensuring ongoing communication and support.
- Analyzed client feedback to identify areas for service improvement, driving changes to enhance user experience.
Education
High School Diploma - Business
Lynn English High School
Lynn, MA06.1963
Skills
Teamwork
Teamwork and collaboration
Reliability
Self motivation
Timeline
Associate Client Representative
WORLD INSURANCE ASSOCIATES
10.2022 - Current
Client Representative
Circle Insurance Agency
06.2012 - 10.2022
High School Diploma - Business
Lynn English High School