Linda Knochelman
Dry Ridge,KY
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Patient Access Representative PAR II
Cincinnati Children's Hospital
02.2023 - Current
- Enhanced patient experience, ensuring welcoming environment from first point of contact.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Patient Access Representative
Tanner Medical Center
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Pharmacy Technician
Kroger Pharmacy
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
Health Occupations
Upper Valley Joint Vocational School
Piqua, OhioDiploma -
Houston High School
Houston, Ohio05-1994
Skills
- Customer service
- HIPAA compliance
- Flexible schedule
Timeline
Patient Access Representative PAR II
Cincinnati Children's Hospital
02.2023 - Current
Patient Access Representative
Tanner Medical Center
Pharmacy Technician
Kroger Pharmacy
Health Occupations
Upper Valley Joint Vocational School
Diploma -
Houston High School
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