Linda Lam
Orlando
Summary
Proven ability with problem-solving, working under pressure, and in a fast paced environment. Eager to learn more about health field and gain experience in the field. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical, front desk and home settings. Recognized for strong interpersonal skills, attention to detail and ability to adapt. Also in the process of achieving my CCMA Certification.
Overview
6
6
years of professional experience
Work History
Patient Registration Coordinator
Advent Health Celebration
06.2024 - Current
- Coordinated patient registration processes to ensure accurate data entry and compliance with healthcare regulations.
- Streamlined workflows by implementing new electronic health record systems, enhancing efficiency in patient intake procedures.
- Collaborated with clinical teams to resolve patient inquiries, fostering positive relationships and enhancing patient experience.
- Ensured accurate patient information collection by implementing a thorough data verification system.
- Analyzed registration data to identify trends, providing insights for process improvements and operational efficiency.
Medical Receptionist
Colonial Medical Center
10.2023 - 05.2024
- - Handle incoming calls, scheduling and addressing patient's inquiries to meet their needs effectively
- - Imputing medical billing for insurance charges to help practice collect receivables
- - Scanning important documents to maintain accurate patient’s records and history
Lifeguard
Universal Volcano Bay
06.2021 - 10.2023
- - CPR certified by American Red Cross with two years of expertise keeping an eye on swimming pool areas and making sure guests are safe.
- - Alerts swimmers to inappropriate behavior or potential hazards and upholds pool and water safety rules.
- - Secondary job cleaning and maintain the water ph levels, clean the environment for our guest.
Guest Service Representative
Target
08.2020 - 06.2021
- - Make an effort at every return, adhere to registration instructions, and feel empowered to rectify any issues for the visitor while abiding by Target’s standards and procedures.
- - De-escalate any unpleasant situations and restore the guest’s shopping experience while adhering to Target’s standards and procedures to make things right for the visitor.
Education
Bachelor of Science (B.S.) - General Studies
University of Central Florida
Orlando, FL, US07-2026
Skills
- Multitasking
- Proficient Microsoft Office
- Effective communication
- Adaptability and flexibility
- Medical terminology proficiency
- Manage patient care
- Patient care services coordination
- Patient care collaboration
- Teamwork and collaboration
LANGUAGES
English - Bilingual
Vietnamese - Bilingual
Timeline
Patient Registration Coordinator
Advent Health Celebration
06.2024 - Current
Medical Receptionist
Colonial Medical Center
10.2023 - 05.2024
Lifeguard
Universal Volcano Bay
06.2021 - 10.2023
Guest Service Representative
Target
08.2020 - 06.2021
Bachelor of Science (B.S.) - General Studies
University of Central Florida
Awards & Honors
Dean’s List Fall 2021- Spring 2026