Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Linda Lee

West Hollywood,CA

Summary

Results-oriented leader with proven ability to manage diverse teams and implement strategic initiatives in fast-paced settings. Demonstrated success in enhancing operational efficiencies and driving revenue growth. Recognized for improving customer satisfaction through effective team management and process optimization.

Overview

10
10
years of professional experience

Work History

General Manager

Aritzia, LP
Los Angeles, CA
07.2023 - Current
  • Conducted regular meetings with senior management to assess progress against objectives.
  • Managed daily business operations, including budgeting, staffing, and inventory control.
  • Delivered exceptional client experiences through effective leadership of associates and managers.
  • Tracked monthly sales and generated reports for business development strategies.
  • Coordinated employee training activities to ensure compliance with company policies.
  • Assisted in recruitment by interviewing candidates for open positions.
  • Implemented employee recognition programs to drive motivation towards organizational goals.

Retail Director

Aritzia, LP
San Francisco, CA
03.2022 - 07.2023
  • Ensured compliance with applicable laws, regulations, and safety guidelines across operations.
  • Analyzed competitor activities to maintain a competitive edge in the market.
  • Resolved customer complaints promptly, achieving high satisfaction ratings.
  • Managed inventory levels to reduce stockouts while maximizing profit margins.
  • Designed employee incentive programs to enhance motivation and morale.
  • Communicated regularly with store managers about business objectives and initiatives.
  • Conducted daily store visits to assess product presentation and service standards.
  • Mitigated business risks by collaborating with staff and evaluating performance metrics.

District Manager

Aritzia LP
Toronto, Ontario
07.2015 - 03.2022
  • Cultivated a high-performing team of store managers and associates, driving sales goals, and customer service excellence.
  • Executed comprehensive performance assessments and feedback sessions for retail managers, fostering talent development and succession planning.
  • Developed and implemented district-wide sales strategies to increase revenue.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Created and maintained productive relationships with key stakeholders in the district.

Education

Bachelor of Arts - Psychology

Brock University
Ontario, CA

Skills

  • Employee training and talent development
  • Customer service and relations
  • Strategic planning
  • Sales leadership
  • Adaptability and flexibility
  • Effective communication
  • Operational efficiency
  • Detail-oriented

Affiliations

  • Bikram Yoga Instructor and Hot pilates instructor

Timeline

General Manager

Aritzia, LP
07.2023 - Current

Retail Director

Aritzia, LP
03.2022 - 07.2023

District Manager

Aritzia LP
07.2015 - 03.2022

Bachelor of Arts - Psychology

Brock University

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