Linda Lopez

• As a training specialist, I will play an integral role in facilitating and executing employee training programs for the Operations Department
• I have the flexibility to design and organize training courses by combining creativity, research, and analysis of existing materials
• Curriculum planning and enrollment coordination provide me with an opportunity to work with other departmental professionals and employees on an interpersonal level
• Also, I have the chance to collaborate with other talented instructors to lead training and oversee employee participation

• Processed new orders promptly and accurately.
• Utilized various software programs to evaluate patient profiles.
• Updated patient records regularly.
• Delegated clarifications to relevant teams.
• Ensured compliance with HIPAA guidelines.

• Managed computer, software, and network troubleshooting tasks.
• Handled inbound customer calls and emails.
• Streamlined business processes by utilizing Salesforce solutions.
• Proficient in utilizing Avimark, Rapport, Pulse software.

• Facilitating and executing the Data Entry training program
• Design and organize training courses
• Curriculum planning and enrollment coordination
• Communicates job expectations, monitors performance, and gives feedback to trainees

Compounded non-sterile medications including chews, capsules, liquids, and powders.

● Paw & Wag Software

Maintained cleanliness and orderliness of clothing displays.

Engage with customers.

Handled incoming phone calls efficiently.

Processed phone orders efficiently and promptly.

Closed out final end-of-day profit.

Packaged customer orders efficiently.