Linda Lopez
Mountain Home,ID
Overview
11
11
years of professional experience
Work History
Biller I
Innercare
El Centro, CA
03.2023 - 06.2024
- Prepared and submitted claims to insurance companies electronically or on paper
- Ensured claims are accurate, complete, and submitted in a timely manner to avoid denials
- Verify patient insurance coverage before services are provided
- Obtain pre-authorization for procedures when required by insurance companies
- Record and apply payments from insurance companies, patients, and other payers to appropriate accounts
- Reconcile billing statements and address any discrepancies in payment amounts
- Claims follow-up on unpaid or denied claims, correct errors, and interact with insurance companies to resolve billing issues or claim rejections
- Denial Management for denied claims and take corrective actions to resubmit claims
- Customer service interacting with patients regarding their bills, insurance claims, and payment options
Scheduler/Transit Assistant
ARC Imperial Valley
El Centro, CA
11.2021 - 06.2022
- Answers phones and emails, schedules, confirms appointments, and inputs customer data into company systems
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments
- Complete Medical Insurance forms for qualified adults who require transportation services to medical appointments
- Assist transportation drivers with disabled patients who need transportation to day programs or medical appointments
Accounting Assistant
Torrey Pines Property Management
La Jolla, CA
02.2021 - 05.2021
- Assisted accountants and financial professionals with creating and editing financial documents
- Maintained and organized financial data to ensure the company's bookkeeping processes were followed
- Completed the pick-ups of rental payments and reconciled them weekly
- Reconciled and maintained accounting ledgers by verifying and posting account transactions into an accounting system
- Organized data according to company procedures
- Initiated all collection activities, including telephone calls and emails, through Microsoft Outlook
Accounting Assistant
InterSolutions
San Diego, CA
01.2021 - 02.2021
- Assisted accountants and other financial professionals with creating and editing financial documents
- Organize the bookkeeping processes of the company
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into the accounting system
- Organized data into multiple spreadsheets that streamlined the data clearly and concisely
- Initiated all collection activities, including telephone calls and emails through Microsoft Outlook
Operations Coordinator
CR&R Waste Management Services
El Centro, CA
01.2016 - 09.2020
- Monitored and controlled while managing the day-to-day operations to provide effective customer and to ensure company goals were met
- Liaise between customers and management to ensure smooth operations delivery
- Identified problems in the operations process and resolved them quickly and in a timely manner
- Maintained clear and accurate operations documents and procedures for reference purposes
- Built and maintained strong customer relationships through regular meetings and communications
- Answered telephones, responded to customer questions, and resolved customer complaints
- Entered data in Excel, corresponded to emails and provided customer service for public dumping
Customer Service Representative I
Republic Services
Imperial, CA
09.2013 - 01.2016
- Interacted with clients by telephone, answered questions and concerns, and provided technical information on company services
- Reviewed files, sorted mail, and received payments through checks or credit cards
- Schedule deliveries and missed pick-ups and create new and temporary contracts
- Data entry in InfoPro software while monitoring company emails and customer online requests
- Processed checks in InfoPro software and mailed correspondence to the Corporate Office
- Mailed out invoices for accounts receivable and assured customer information for the three franchise cities and county customers
Customer Service Representative I for Republic Services
Kelly Services
Imperial, CA
04.2013 - 09.2013
- Answered telephones, questions, and client concerns
- Filed and received mail
- Scheduled deliveries, missed pick-ups, and broken carts
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Biller I
Innercare
03.2023 - 06.2024
Scheduler/Transit Assistant
ARC Imperial Valley
11.2021 - 06.2022
Accounting Assistant
Torrey Pines Property Management
02.2021 - 05.2021
Accounting Assistant
InterSolutions
01.2021 - 02.2021
Operations Coordinator
CR&R Waste Management Services
01.2016 - 09.2020
Customer Service Representative I
Republic Services
09.2013 - 01.2016
Customer Service Representative I for Republic Services
Kelly Services
04.2013 - 09.2013