Linda Loya
Denver,CO
Summary
Motivated and dependable retail professional with leadership experience in fast-paced store environments. Skilled in team training, store operations, merchandising, customer service, and sales support. Bilingual in English and Spanish with strong communication skills and a proven ability to learn quickly, work collaboratively, and lead by example.
Overview
1
1
Language
5
5
years of professional experience
Work History
Customer Experience Manager
Five Below
Westminster, CO
09.2023 - Current
* Provide excellent customer service in a high-volume retail environment
* Train and support new team members on store procedures and customer service
* Supported leadership team in achieving sales goals and maintaining store standards.
* Open and close the store while ensuring smooth daily operations
* Assist with merchandising, product displays, and new store sets
* Streamlined inventory management through structured organization.
- Developed initiatives to enhance team morale and create a positive work environment.
House Cleaner
Nancy's cleaning services
Thornton, CO
08.2021 - 09.2023
* Cleaned residential and commercial properties efficiently and professionally
* Ensured cleanliness met high standards, enhancing customer satisfaction
* Managed time efficiently across multiple assignments, ensuring timely completion
* Developed strong client relationships through consistent and reliable service
Education
Associate of Science - Medical Assistant
Everest College
Thornton, COG.E.D.
Thornton, COSkills
* Retail Operations
* Merchandising & Store Sets
* Opening & Closing Procedures
* Sales Goal Support
* Customer Service
* Employee Training
* Team Leadership
* Bilingual: English & Spanish
* Strong Communication Skills
* Time management
* Attention to detail
* Fast Learner
* Team Player
Languages
Spanish
Professional
A1
Timeline
Customer Experience Manager
Five Below
09.2023 - Current
House Cleaner
Nancy's cleaning services
08.2021 - 09.2023
Associate of Science - Medical Assistant
Everest College
G.E.D.