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Linda Luchtenburg, RN, BSN, CHPN
Denver,CO
Summary
Accomplished Director of Clinical Operations with a proven track record at Elevation Hospice, enhancing patient satisfaction and improving clinical quality outcomes. Expert in healthcare administration and adept at interdisciplinary collaboration, I significantly boost operational efficiencies and compliance. Renowned for effective communication and leadership, I excel in transforming patient care standards.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Clinical Operations
Elevation Hospice
Arvada, CO
02.2023 - Current
- Supervise, manage, and coordinate quality patient care within the assigned team.
- Ensure that care and services provided by the team are delivered in a fiscally responsible manner while maintaining strict compliance with all standards of practice, federal, state, and local rules, and regulations.
- Coordinate the hospice Interdisciplinary Group (IDG) care and services, and assume responsibility for ensuring appropriate and quality services are provided through the continuum of care.
- Resolve escalated issues from patients or their families concerning quality-of-care concerns or complaints.
- Engage with other members of community at local events by answering questions and giving informative presentations.
- Interview applicants and make recommendations for new hires.
- Review existing protocols and develop new ones when necessary.
- Identify opportunities for cost savings through improved operational efficiencies, using analytics.
- Implement strategies for improving patient satisfaction scores on an ongoing basis.
Director of Nursing
Silver Linings Hospice
Centennial, CO
07.2021 - 01.2023
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Implemented changes needed to correct deficiencies found during government inspections.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Managed interdisciplinary teams to discuss patient care issues or concerns, and develop solutions as needed.
- Implemented strategies for improving patient satisfaction scores on an ongoing basis.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Developed and implemented nursing policies and procedures to ensure quality patient care.
RN
BrightStar Care
Broomfield, CO
09.2018 - 07.2021
- Home care and hospice: Provided direct nursing care to patients, including administering medications, wound care, IV therapy, physical and social assessments, and developing individualized care plans.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Participated in continuing education programs related to nursing practice.
- Provided emotional support to patients and their families during difficult times.
RN Floor Nurse
Platte Valley Hospital
Brighton, CO
05.2020 - 07.2020
- Contract job for three months on the COVID step-down unit.
- Provided direct patient care, wound care, and monitored patients on ventilators.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Floated to the Medical-Surgical floor.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Responded to medical emergencies promptly and provided life-saving interventions when necessary.
Education
Master of Science - Nurse Practitioner
Walden University
Florida05-2027
Bachelor of Science - Nursing
Front Range Community College
Westminster, CO05-2022
Skills
- Monitoring oversight
- Document management
- Protocol development
- Adverse event reporting
- Quality improvement
- Patient relations
- Organizing staff schedules
- Treatment service implementation
- Clinical instruction
- Managing patient cases
- Staff development
- Effective communication
- Records management
- Improving clinical quality outcomes
- Direct patient care
- Community outreach programs
- Collaborative skills
- Clinical leadership
- Clinical metric tracking
- Performance improvement
- Patient education
- Case management
- Employee performance evaluations
- Interdisciplinary collaboration
- Infection prevention and control
- Clinical education
- Medical staff leadership
- Healthcare administration
- Compliance with regulatory guidelines
Certification
- Certified Hospice and Palliative Care
Memberships
- American Nurses Association
- Colorado Nurses Association
- Hospice and Palliative Nurse Association
- Homecare and Hospice Association of Colorado
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursWork from home optionPaid time offPaid sick leave401k matchInterests
Timeline
Director of Clinical Operations
Elevation Hospice
02.2023 - Current
Director of Nursing
Silver Linings Hospice
07.2021 - 01.2023
RN Floor Nurse
Platte Valley Hospital
05.2020 - 07.2020
RN
BrightStar Care
09.2018 - 07.2021
Master of Science - Nurse Practitioner
Walden University
Bachelor of Science - Nursing
Front Range Community College
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