Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Payroll Clerk/Customer Service Representative
Holland /YRC Frieghtways
McCook , IL
07.1992 - 08.2023
Duties and responsibilities include processing payroll for approximately 250 union and non union employees. Maintaining time keeping records, union language and calenders. Reviewing payroll and payroll reports for accuracy using Kronos. Scheduling time off for all employees while maintaining excel spread sheets to insure 88% work force.
Customer Service duties included service information, answering phones, using FMS software, resolving any emergency problems with accuracy and efficiency.
Administrative Assistant
Quik X Transportation
Winnepeg, DC
07.1991 - 07.1992
Answered phone calls and emails to provide information, resulting in effective business correspondence. Routing freight, billing and arranging custom clearance to and from Canada using FMS software.
Customer Service Representative
Arkansas Freightways
Chicago , IL
04.1988 - 07.1991
Answered customer inquiries and provided accurate information regarding products and services. Resolved Overages, Shortages, and Damaged claims.
Assistant Administrative Secretary
Hickory Hills Public Works
Hickory Hill, IL
05.1987 - 07.1988
Answered incoming calls, directed and dispatched them to the appropriate personnel.
Inputted data into computer systems accurately and efficiently.
Education
Some College (No Degree) - Adult First Aid/CPR/AED
American Red Cross
Chicago, IL
12-2022
Associate of Science -
Metropolitan Business College
Chicago IL
06-1986
High School Diploma -
St Augustine High School
Chicago, IL
06-1980
Skills
Examining Information
Computer Competency
Tracking Wage Garnishments
Employee Relations
Timeline
Payroll Clerk/Customer Service Representative
Holland /YRC Frieghtways
07.1992 - 08.2023
Administrative Assistant
Quik X Transportation
07.1991 - 07.1992
Customer Service Representative
Arkansas Freightways
04.1988 - 07.1991
Assistant Administrative Secretary
Hickory Hills Public Works
05.1987 - 07.1988
Some College (No Degree) - Adult First Aid/CPR/AED