LINDA MANNING
TOLEDO,OR
Summary
Results-driven food & beverage manager with a focus on operational excellence and guest satisfaction. Expertise in training staff, handling customer inquiries, and optimizing service workflows to enhance overall dining experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server
Mo's
Newport, OR
03.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new servers on menu offerings and service standards.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Commercial Cleaner
Associated Cleaning
Newport, OR
11.2017 - 05.2026
- Implemented efficient cleaning schedules, optimizing workflow and minimizing downtime.
- Managed inventory of cleaning supplies, ensuring availability for all operational needs.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Food & Beverage Manager
Best Western Hotel
Newport, OR
04.2015 - 10.2017
- Developed and trained staff on service protocols, fostering a culture of excellence and teamwork.
- Oversaw compliance with health and safety regulations, ensuring a safe dining environment for guests and staff.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Food & Beverage Manager
Embarcadero Hotel Resort & Marina
Newport, OR
02.2008 - 03.2015
- Directed daily operations to ensure optimal service quality and guest satisfaction.
- Analyzed customer feedback to implement improvements, enhancing overall dining experience at the hotel.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
- Maintained high levels of customer satisfaction by managing and training team of over 30 staff members, ensuring exceptional service.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
Education
High School Diploma -
Toledo High School
Toledo, ORNo Degree - Psychology
OCCC
Newport, ORSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
Certification
I currently have my OLCC and Food Handler card.
Timeline
Server
Mo's
03.2025 - Current
Commercial Cleaner
Associated Cleaning
11.2017 - 05.2026
Food & Beverage Manager
Best Western Hotel
04.2015 - 10.2017
Food & Beverage Manager
Embarcadero Hotel Resort & Marina
02.2008 - 03.2015
High School Diploma -
Toledo High School
No Degree - Psychology
OCCC
Employee of the year 4 times.
I was voted Employee of the year once for Mo's, twice for the Embarcadero and once for Newport Chamber of Commerce.